Just found a really interesting article on a list apart on how to help your site’s visitors.
For this to be possible you have to recognize and achieve a number of things.
1. Recognize that websites are hard to navigate.
2. Understand what it is your visitors are looking for.
3. Accept that visitors scan your headings and links.
4. Be relevant in the words and phrases you use.
I definitely agree. Site makers should put theirselves in the visitors shoes more often when they’re designing a website, and try to make it as easy as possible for users to find their way around and know how to use it.
Read the whole thing here.